Service
As hygiene specialists, we develop products and processes to prevent contamination and infection. Against this background, we are also involved in an interdisciplinary manner with a comprehensive service that is at home in all hygiene-relevant areas.
For us, customer service also means taking time for our customers. And we have that for you. Always! We are always happy to provide you with competent advice either by telephone or in person - whether it's in terms of advice, technical solutions or application. In addition, we support you with training courses on all aspects of disinfection, infection prevention and hospital hygiene.
By taking a holistic and sustainable view of your processes, we support you in optimizing your workflows. In this way we can do our part to increase your value-added process.
Our sales force and distribution
- We offer customised hygiene plans
- We support you in training your employees
- Our sales force will visit you on site
- We are also there for you online – e.g. by video call
- Our internal sales service supports you in everything related to your order and ensures smooth delivery
- Product & application advice
- Application training
Product support
Do you have questions about the selection and application of our products, or do you need advice on infection prevention, disinfection or hygiene topics? Our hygiene specialists ...
Product complaints
If you have identified a product deficiency or an adverse product effect, you can independently report it to us using a specially designed reporting form.
Sales service Germany
Do you have questions about your order and/or delivery or do you want to make a complaint? Our Sales Service Team National is at your disposal by phone or e-mail five days a week.
